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Personal Effectiveness - Positive Impact
Positive Impact
  Overview

Program Objectives

  • Learn to communicate openly and directly
  • Work smarter, harder, faster, and better
  • Demonstrate “value added”
  • Look for leadership opportunities
  • Embrace and initiate change
  • Have a positive impact on their company, customers, and colleagues
  • Take charge of their personal life

Module 1: Attitude
• Discover how your attitude, behavior, and job performance are related
• Treat customers and coworkers respectfully and professionally
• Prevent negative feelings from affecting your performance and actions at work

Module 2: Personal Accountability
• Learn how your specific job is directly linked to the financial stability, success, and growth of your organization
• Document your results and cultivate advocates and allies
• Let the appropriate people know of your accomplishments

Module 3: Balance
• Discover how the quality of your personal life has a direct impact on the quality and success of your professional life
• Have a stable personal life that allows you to direct your attention and energy toward your work , customers, and teammates

Module 4: Change
• Accept and adapt to organizational and life changes with professionalism, determination, and optimism
• Accept your role in initiating change when appropriate
• See yourself as a change agent for your team

Module 5: Productivity
• Focus on working diligently despite anything else that is going on in your life
• Reinforce the concept that using time wisely and maintaining balance between work and home/leisure will make you a healthier, more consistently productive employee

Module 6: Communication
• Use effective communication techniques for the success of your organization
• Be open, honest, and assertive with customers, coworkers, and management about their needs, feelings, preferences, and ideas

Module 7: Leadership Opportunities
• Assume a leadership role in your organization, regardless of job title
• Be a problem solver and take charge when necessary and appropriate
• Have a proactive attitude that adds value to interactions with customers, coworkers, and your employer

We specialize in High Performance Training and Consulting. Call today to learn how you can benefit.
phone (859) 797-7779 - Email: mclark@worksmartky.com - www.worksmartky.com

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